Job Posting: Sr. Account Manager

Wonder is currently looking to hire:

Senior Account Manager

Wonder: Strategies for Good is looking for a full-time senior account manager based in the United States to join our virtual team. 

About Wonder: Strategies for Good

At Wonder: Strategies for Good, we use our superpowers to accelerate progressive, social change on the most important issues facing the country and planet — from racial justice to climate change. Wonder is a virtual strategic communications firm specializing in branding, messaging and audience research. The Wonder Universe is made up of experts in messaging, storytelling, psychology and public-opinion research — a mix of full-time staff, independent strategists and collaborating firms. At Wonder, we are among the most successful communications strategists doing work to accelerate progressive social change. That’s because we explore the psychological dynamics that shape people’s attitudes and behaviors on social issues — how audiences are heartwired. We use that understanding to develop effective messaging interventions to make progress on social issues. Colleagues who are part of the Wonder Universe deeply value the opportunity to learn and grow their skills and know-how. Wonder strategists have led audience research and developed strategies with change-makers to make progress on some of the most pressing issues of the day — from advancing the freedom to marry for same-sex couples to making medical aid-in-dying a legal option for terminally ill people. Visit www.wonderforgood.com to learn more.

About the Position

Wonder: Strategies for Good seeks a dynamic, organized, and experienced strategic communications professional to join our team as a senior account manager. As the senior account manager, you will play a critical role in our work by leading on process and working closely with full-time staff and independent strategists. The role is ideal for someone who loves and excels at project management and has experience in managing and executing communication strategies to accelerate progressive social change with the desire to grow. We are committed to the professional development of our colleagues.

Your Superpowers & Experience

  • You have at least five to seven years of experience doing project management and developing content and messaging for progressive social causes. 
  • You are able to break larger projects into smaller tasks and proactively communicate with other team members to ensure work is moving forward. 
  • You have a way with words and love finding ways to communicate to motivate people to take action. 
  • You are observant and analytical, seeing themes and patterns in the conversations you have with people and the content you read. 
  • You are a geek for: communications strategy, the psychology of human nature and social change. You are curious by nature. 
  • You are organized and detail-oriented. In fact, you think you have a thing or two to teach Marie Kondo. You also love helping others to be organized. 
  • You are passionate about your professional development and open to feedback. You are eager to try out new skill-sets, like presenting and training.
  • You are flexible and love working with teams; you also have the confidence and discipline to be self-directed, to take initiative, and to meet deadlines while working from home. 
  • You maintain a professional presence in client and partner-facing situations, able to anticipate needs and proactively problem solve.
  • You have experience working on multi-racial teams and have a strong commitment to and lived experience with racial justice, equity and inclusion.

Your Responsibilities

No day will be exactly the same for the senior account manager. Here’s how you are likely to spend your time.

Account Management (40%)
  • Managing a portfolio of accounts, across a range of issue areas, working with independent strategists and full-time staff and coordinating with vendors
  • Developing and managing timelines/work plans for client projects and coordinating with team members on their assignments and deadlines
  • Planning agendas, taking notes and tracking action items in internal team meetings
Strategic Communications & Audience Research (30%)
  • Writing and developing content — from test messaging content to helping to edit video scripts
  • Leading research interviews to inform strategy and content development
  • Assist project teams with research analysis and strategy development
  • Presenting research findings, facilitating workshops, leading training sessions
Client Relations (30%)
  • Building client relationships
  • Creating client strategy deliverables, including slide decks, client memos or other content with a focus on channeling the appropriate brand voice/tone
  • Communicating status updates with clients and preparing agendas for client meetings
  • Supporting marketing activities to grow Wonder’s client base
  • Drafting and reviewing proposals and scoping budgets for new work

Salary and Benefits

The senior account manager position is a full-time position working remotely. The position includes a generous benefit package including health benefits, dental and vision coverage, a 401K retirement plan, paid parental leave, five weeks of paid vacation and sick leave, and 10 paid holidays. The salary range for this position is $70,000 to $85,000 depending on experience.

To Apply

To apply, please email Corinne Hoag at corinne@wonderforgood.com. In the subject line, include: Wonder Senior Account Manager. Please include a copy of your résumé, a cover letter describing the superpowers you would bring to the position, one writing sample for which you were the primary writer, and a timeline or work plan you developed. Women, people of color, LGBTQ people, and Spanish-speakers are encouraged to apply.